Cleanliness is one of the biggest factors that determines whether guests leave a five-star review or a complaint. Even small oversights can negatively impact guest experience and future bookings. Understanding the common mistakes can help you protect your reputation and income.
1. Overlooking Bathroom Details
Bathrooms are one of the first places guests inspect. Hair, soap residue, limescale, or water stains immediately signal poor hygiene. A properly sanitised and polished bathroom builds trust instantly.
2. Dusty or Sticky Surfaces
Guests notice dust on furniture, window sills, and corners more than hosts expect. Sticky kitchen counters or greasy appliances can also make a space feel unclean, even if most areas were cleaned.
3. Unfresh Bedding and Linen
Wrinkled sheets, stains, or lingering smells can destroy guest confidence. Fresh, properly laundered bedding is essential for comfort and positive reviews.
4. Odours in the Property
Bad smells from bins, drains, or damp areas create a poor first impression. A clean home should smell neutral and fresh — not masked with strong fragrances.
5. Rushing Turnovers Between Guests
Quick turnovers often lead to missed spots and inconsistent standards. Guests can immediately tell when cleaning was rushed.
How to Avoid These Mistakes
The most reliable way to maintain high standards is to use a professional cleaning service with a consistent checklist and attention to detail. This ensures every guest walks into the same spotless experience.
If you want better reviews, repeat bookings, and peace of mind, consider professional Airbnb cleaning support. Contact us today to learn more.
